Refund Policy

Scope

This policy explains how users can request a refund and how requests are reviewed in a transparent and fair manner.

Eligibility

Refund requests are reviewed for orders made through official channels and submitted within 14 calendar days from receipt.

Sweden Distance-Selling Right

Where applicable under Swedish and EU distance-selling rules, consumers may have a right of withdrawal within 14 days, subject to legal exceptions.

Condition Requirements

Items should be unused, in original packaging, and accompanied by proof of purchase unless local consumer law states otherwise.

How to Request

Send your request to notifyuse@quimnarrbrex.world with order details, contact email, and reason for return. We reply with next steps.

Processing Time

Approved refunds are generally processed within 10 business days after returned goods are received and verified.

Exceptions

Opened products, damaged packaging by customer handling, or incomplete return data may affect eligibility where legally allowed.